The hard work of measuring social impact - The hard work of measuring social impact; How to quantify performance and measure results. Why internal benchmarks are important and why impact assessment are not for every organization. An article by Prof. Alnoor Ebrahim, Harvard Business School (2009)
Seth Godin on Social Media
Seth Godin describes the importance of social media. "Networking is always important when it's real, and it's always a useless distraction when it's fake."